Your new front‑of‑house colleague
Karo by SynapTix is an AI agent built specifically for arts and cultural organisations. Seamlessly integrated with your box office and FAQs, it supports audiences 24/7, freeing your team from repetitive work.
Meet Karo, your new AI-powered front-of-house colleague from SynapTix, designed specifically for arts and cultural organisations.
Karo seamlessly integrates with your box office and FAQs to provide your audience with 24/7 support, answering their questions and handling repetitive tasks so your team can focus on what they do best.
With powerful integrations to systems like Spektrix, LineUp, and thousands of apps via Zapier, Karo can perform real-time event lookups, retrieve order information, and even send emails and tasks to your support desk.
Free up your team and enhance your audience’s experience with Karo.
Integrations
Karo automatically sends emails and tasks to your support desk via email.
Zapier
Connect Karo to thousands of apps, systems, CRMs, forms and more.
Spektrix
Real‑time event lookup and order retrieval via your Spektrix API.
LineUp
Real‑time event lookup, order retrieval via your LineUp API.
Upcoming Integrations
We’re continually adding support for the platforms that matter most to the arts sector.
Coming soon:
- Tessitura
- TicketTailor
- Ticketsolve
- Custom requests (contact us for bespoke connectors)
Pricing
We offer flexible pricing by agent capabilities and size.
We know that every venue is different, so whether you’re a small gallery or a large theatre, you only pay for the features and usage you need.
Karo Agent Core
Out-of-the-box AI chat for FAQs, multilingual support and built-in accessibility compliance. Starting from £59 per month.
Multilingual support
Fully WCAG compliant (meets official web accessibility guidelines)
Custom knowledge upload
Intelligently escalate to human support when needed
Configure tone, style and upload details about your venue
Karo Agent + Retrieval
Live ticketing integrations – real-time event lookups and order retrieval in chat. Starting from £309 per month.
Everything in Karo Agent Core
Retrieve orders through natural language
Retrieve event information by user request