Meet Karo – the AI agent helping cultural organisations connect with audiences 24/7

Seamlessly integrated with your box office and your organisation’s FAQs and info. Karo answers everything from booking to accessibility questions, so your audience feels supported at every step.

Book a Karo demo

Available around the clock, Karo answers audience queries and supports transactions, freeing your team from repetitive tasks.

Features

Instant FAQ answers

Upload documents, web pages or policies and Karo transforms them into conversational knowledge.

Box Office Integrations

Securely integrated directly into industry-leading box office systems, Karo effortlessly supports your customer to complete transactions at all times

Multilingual Support

Karo can converse in 10+ languages, with full internationalisation on its way.

Built in accessibility

Keyboard navigation, screen‑reader labels and WCAG AA colour contrast by default.

Human hand-off

If users need to speak to a human, Karo will summarise the conversation so far and pass it on to your staff via email.

GDPR-first design

No personal data is sent to or stored by the AI model.

Hosted on renewables

All our infrastructure is powered by renewable energy.

Always available

Karo is online 24/7/365.

Made for modern arts teams

Box Office Teams

Karo cuts call volumes, giving staff more time to deliver personal service.

Digital Leads

Our WCAG‑ready widget drops straight into your site, adding accessible support with minimal development effort.

Audience & Marketing

AI powered insights that help drive decision making.

How it works

Connect

Plug Karo into Spektrix, LineUp, or your existing ticketing stack within minutes.

Train

We’ll train Karo on all your FAQs and policies, so it can start taking audience enquiries and reply in your organisation’s tone of voice.

Go live

From the very first day, Karo resolves repetitive queries so your team can focus on high‑value interactions.

Our Values

Karo is developed by SynapTix, a people-first AI company dedicated to the cultural sector. We’re building long-term partnerships with venues to ensure Karo evolves with your needs.

People‑first AI

We’re committed to building AI products designed for humans, to assist and alleviate workloads – not replace people.

Access & Inclusion

Our Karo Agent speaks multiple languages and is fully WCAG compliant.

Digitally Sustainable

Our UK‑based servers run entirely on renewable energy, reducing your digital carbon footprint.

Ready to see Karo in action?

Join leading cultural organisations who are already using Karo to enhance their audience experience.

Book your demo today